All orders will be shipped out within a week of order date, I will contact you if any delays occur.

It is just me currently running things so thank you for your patience!

Orders are shipping from Canada.

After receiving your "shipped" status email, please allow 1-2 weeks if you are ordering in Canada, and 2-3 weeks if ordering outside of Canada.

If you've waited longer than the times stated above please contact me via email or fill out the contact form below and I will get back to you ASAP.

Unfortunately, no.

Please place your orders mindfully as I don't allow cancellations, returns, or exchanges.

Thank you for your understanding!

If your order arrives damaged please let me know via email or by filling out the contact form below, and I will get back to you ASAP to work out a solution with you.

If you believe your package went missing please reach out to me, missing packages usually make their way back to me.

Email me at magicturtlesart@gmail.com, DM on instagram @magicturtles_art or fill out the contact form below, and I will get back to you ASAP.